OVERVIEW
Expert support and service is essential to any organization for ensuring no downtimes occurs that effects the business and productivity.
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How it Works
Technical support and service is what sets us apart from competition. We ensure our clients’ network system are secure and running at full efficiency. FI engineers are qualified and experienced to resolve any network or security issues. We have different SLA levels depending on your needs that can respond to issues.
The Need
Outsourcing IT support is very cost effective for most organization, as that relieves them of having to maintain a full-fledged IT dept and team. We have an expert with a host of combined skills that can address issues from basic desktop support to advanced security threats.
KEY BENEFITS
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CENTRALIZED ADMINISTRATION
Integrate with AD, or any Identity management system, for better user control.
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QUICK DEPLOYMENT
Quickly deploy support services any branch or location.
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HIGHER PRODUCTIVITY
Avoid downtime and increase productivity and business growth.
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COST-EFFECTIVE
One set of skillset and toolset for deployment, troubleshooting, and maintenance.
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INCIDENT ESCALATION
Alert and escalate issues automatically to the concerned teams.
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SAVE COSTS
No upfront costs as incurred in traditional solutions. Pay as you use.